A little introduction….
We believe in the personal touch, so your order will not be put through until we have called you to talk over your perfect chapeau and gathered those little necessary details of payment, but it can help to start the conversation by telling us what you’ve seen on the site using the form below. Bear in mind that the site shows a mere sampling of what’s possible; if you see a hat in the Classic collection in straw but you want it in felt, or visa versa, by all means ask- the answer it usually “yes.”
If you have not come in to the store before, it is also useful to have a measurement of your head, so that your custom item will fit perfectly. It is easiest to recruit a friend but can be managed alone. Wear your hair as it would normally be styled and wrap a soft measuring tape around your head where a hat usually sits, snuggly but with two fingers underneath. If you are aware that you have a personal preference for a loose or tight fit, let us know that too. If you can’t get your hands on a tape measure, any string that doesn’t stretch will do; mark it and measure that with an ordinary ruler.
Please be aware that it takes approximately three weeks to make a hat and we always encourage people to get the process started early, particularly at peak seasons; to wit, for the Kentucky Derby which is held on the first Saturday in May, it is wise to order in March.
And again, this is just the beginning of the dialogue, we very much look forward to hearing from you.